As you certainly are aware, the price of US oil has turned negative for the first time in history.
As a way of protecting our clients and ourselves, we have disabled the opening of new trades on XTIUSD until further notice (only allowing the closure of trades opened beforehand).
The main reasons behind this measure are:
- MetaTrader’s infrastructure is not designed to support negative pricing.
- It is not safe to offer margin trading on an asset with such a volatility (particularly if we have to offer negative balance protection).
Please note that margin requirements for XTIUSD trades that remain open will be increased at latest on Friday to 25% (or more depending on the market conditions).
Finally, kindly bear in mind that we reserve the right to close XTIUSD trades that remain open should our XTIUSD price reach 0.
Do not hesitate to contact us at email@example.com should you need assistance in this regard.